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Technical Account Manager Lead in New York, NY at AccruePartners

Date Posted: 11/15/2018

Job Snapshot

Job Description

THE TEAM YOU WILL BE JOINING:

  • Highly diversified organization and recognized global leader in project management and construction
  • Strong IT department (lasting tenure, low turnover) centrally located in Charlotte, NC
  • Create high-quality, sustainable property assets in the commercial, retail, residential, communication, industrial, and pharmaceutical industries
  • Dedicated to applying innovative processes and initiatives that set benchmark standards

WHAT THEY OFFER YOU:

  • Work with newer technologies and a tech-savvy department
  • Global exposure to support 17,000 internal end users in 30 countries; opportunity to work on national projects/initiatives
  • Great facilities with a professional work environment where talent is recognized

WHY THIS ROLE IS IMPORTANT

  • You will be leading a team of account managers as the assist customers in building out their solutions and are utilizing technology to its highest benefit.
  • You will be engaged with the business and look for new opportunities for advancement.
  • You will take the lead in ensuring the highest level of customer satisfaction.

THE BACKGROUND THAT FITS

  • Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
  • Experience installing software, patches, updates on Desktops, Laptops, and Servers
  • Experience troubleshooting basic network, software, printing problems