Salesforce Business Analyst I in Fort Mill, South Carolina at AccruePartners

Date Posted: 11/4/2019

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 


  • Fortune 100 Pharmaceutical Services Company
  • Awarded Top 20 Best Places to work in healthcare
  • Global presence in 50+ countries with $140B in revenue
  • Diversified organization servicing both manufacturers and providers within the industry


  • Culture: Dynamic organization offering a vibrant culture and opportunity for growth
  • Growth: High visibility role interfacing with key business leaders across organization
  • Opportunity: Work with a name brand company who is a proven leader in their industry
  • Stability: Dedicated leadership with stability and tenure


  • Fort Mill, SC


  • Individuals in the Business Analysis role are responsible for serving as a liaison between the business community and the IT organization. They collect, analyze, develop, document, communicate business requirements, and support user testing to achieve business goals. They take a broad perspective to determine how such solutions will impact existing work processes and systems, and how to manage the integration.
  • Business Analysis professionals are responsible for proactively identifying technology opportunities that impact corporate business strategies and performance. Business Analysis professionals educate project team members on business unit goals and objectives and educate the business on the value of information technology.
  • Business Analysts work with business partners within one or more business processes to align technology solutions with business strategies. They serve as a team member, sometimes as a technical lead, that establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
  • Conducts data gathering and analysis to understand business strategy requirements and contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
  • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advices on options.
  • Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
  • Analyzes customers operations to understand their strengths and weaknesses to determine opportunities for improvements.
  • Assists in the business process redesign and documentation as needed for new technology.
  • May ensure test strategies involve appropriate integration and process components and investigate problems and develops recommendations for resolution.


  • Prior experience in a Business Analyst or similar role
  • Salesforce Admin 201 certification required. 5+ years of experience (working hands on with Sales/Service/Marketing Cloud/Community Cloud
  • Good analytical and problem-solving skills to evaluate business problems and apply applications knowledge to identify appropriate solutions, demonstrated strong decision-making skills
  • Demonstrated knowledge of project management concepts. Good interpersonal skills; effective team player
  • Ability to communicate effectively both orally and in writing
  • Strong organizational skills & attention to detail. Ability to prioritize workload and consistently meet deadlines
  • Well-versed with Agile Methodology; possesses good understanding and experience with the platform: VisualForce, Apex, Lightning Components
  • Ability to write functional and technical specifications; Experience documenting including requirement User Stories, Acceptance Criteria, Feature Description PowerPoint decks, Process Flows and Analysis Models, Personas, Journey Maps, Wireframes and User Guides.