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Regional Manager of Endpoint Services in Palm Harbor, FL at AccruePartners

Date Posted: 7/24/2018

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Pharmaceutical Services Company
  • Awarded Top 20 Best Places to work in healthcare
  • Global presence in 50+ countries with $140B in revenue
  • Diversified organization servicing both manufacturers and providers within the industry

WHAT THEY OFFER YOU:

  • Culture: Dynamic organization offering a vibrant culture and opportunity for growth
  • Growth: High visibility role interfacing with key business leaders across organization
  • Opportunity: Work with a name brand company who is a proven leader in their industry
  • Stability: Dedicated leadership with stability and tenure

WHERE THIS POSITION IS LOCATED:

  • Palm Harbor, Florida

WHY THIS ROLE IS IMPORTANT:

  • Plan, create, implement and adhere to an IT vision and strategy aligned with the company’s strategic business plan
  • Develop enterprise standards and technology initiatives, and the IT governance process
  • Manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers
  • Analyze trends in technology, assess the impact of emerging technologies on the business, provide solutions to address technology and business issues, and manage financial resources while ensuring the development of high-quality technology solutions
  • Lead and support associates as well as a manage service organization, and is charged with providing endpoint services within their designated regions, consisting of multi-state, and in some cases, multi-nation business units/locations
  • Assist in the delivery of appropriate communications, change management, and delivery of shared IT services like collaboration tools and business-specific applications
  • Work with internal and external customers to understand and deliver business needs
  • Contribute to the development of an IT strategy
  • Manage the development and implementation of IT initiatives to support business strategy

THE BACKGROUND THAT FITS:

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience
  • Typically has 7 or more years of IT and business/industry work experience, with knowledge of one process/service
  • Requires experience in leading teams and building relationships with people at a variety of levels
  • Requires experience to launch and deliver IT project(s) on time and within budget
  • Good analytical, conceptual and problem-solving skills to evaluate business problems
  • Able to execute business strategies to exceed operational expectations and further enhance the customer experience
  • Deep understanding of business strategy and ability to translate strategy into system and technology solutions
  • Demonstrated ability in building a successful organization and experience delivering results via improved customer satisfaction, lower production costs and high levels of employee engagement
  • Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management; solid teamwork and interpersonal skills
  • Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding
  • Knowledge of key technology standards around ITIL and service delivery