Product Manager - Mid-Level in Greenwood Village, Colorado at AccruePartners

Date Posted: 10/26/2019

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offers a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

THE TEAM YOU WILL BE JOINING:

  • Fortune 500 media and network communications company
  • Dedication to providing quality service and value by exceeding customer expectations
  • Expanding national footprint in 30+ states
  • Rich history of growth and diversification

WHAT THEY OFFER YOU:

  • Culture: Environment of flexibility, success and accountability
  • Growth: Exceptional personal and professional growth potential
  • Opportunity: High visibility to senior leadership on an enterprise level
  • Stability: Emphasis on developing and retaining top talent

WHERE THIS POSITION IS LOCATED:

  • Greenwood Village, CO

WHY THIS ROLE IS IMPORTANT:

  • Responsible for launching and lifecycle managing value added services associated with mobile platform (e.g. device protection, trade-in, early upgrade, device financing, etc.). Developing business requirements, recommending and gaining approval for the roadmap projects, customer experience improvements, and additional revenue and non-revenue generating service and experience improvements (e.g. early upgrade in additional channels, process improvements with vendors and delivering new services) are at the center of a fast paced, highly visible effort.
  • Major responsibilities include coordination with sales and care channels, training on value added services, supporting operations, developing channel promotional programs, and reporting key metrics to the company.
  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Understands industry best practices. Knowledge and experience with product development process, preferably specific to the wireless or telecommunications space. Ability to clearly communicate product benefits and requirements to both management and cross functional teams.
  • Informs and assists with gathering information to translate high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and product development partners.
  • Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
  • Support the development and communication of Product Strategies dependent on new services/features to drive financial results. Works with engineering, product management peers, marketing stakeholders, training teams and key market areas on implementing strategy.
  • Leads product launches and enhancements of products in the two operating units to include working with Corporate Engineering, Corporate Marketing, IT and Wireless Technology.

THE BACKGROUND THAT FITS:

  • BA/BS technical degree related to the telecommunications field or operational/process optimization
  • Product Management and/or Product Development experience required, preferably in Cable, Telecommunications, Software or Web Services
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to handle multiple projects and tasks, exceptional time management skills
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to analyze and interpret data and synthesize recommendations
  • Ability to communicate with all levels of management and company personnel. Demonstrated ability to read, write, and understand English
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Strong business sense and sense of urgency to achieve business results
  • Proficient with Word, Excel, PowerPoint