Logistics Coordinator in Charlotte, North Carolina at AccruePartners

Date Posted: 8/31/2020

Job Snapshot

Job Description

This position is a 3 month training program that will allow the candidate to graduate into a procurement role with a base salary plus commissions. 

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

THE TEAM YOU WILL BE JOINING:

  • High-Growth Publicly traded organization with revenues over $15B; highly diversified with over 45,000 customers and 100+ locations in North America
  • Highly acquisitive company is one of the fastest growing in North America; more than 84,000 employees at 229 locations globally
  • Multi-billion dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition

WHAT THEY OFFER YOU:

  • Company offers upward mobility and promotion from within
  • Excellent benefits and team oriented work environment
  • Global company with an outstanding reputation and great tenure

WHERE THIS POSITION IS LOCATED:

  • Charlotte, NC-Remote to start 

WHY THIS ROLE IS IMPORTANT:

  • Perform 100+ inbound and outbound calls for loads to be picked up or delivered
  • Partner with Brokerage team members to deliver exceptional customer service, communicate any issues, verify load details and dispatch drivers
  • Perform 75+ check calls to drivers and carriers confirming on-time pick-up and delivery of shipments
  • Update account managers on any issues that arise throughout the life of loads and create solutions for those problems
  • Investigate product overage, shortage, and damage, and complete the appropriate documentation
  • Validate all load data prior to marking a load as delivered
  • Communicate tracking updates to customers and conduct customer service calls to identify other business unit needs
  • Verify order details and reference numbers are accurate and communicate that information to the drivers and carriers

THE BACKGROUND THAT FITS:

  • High school diploma or equivalent
  • 6 months of related experience and/or training
  • Availability to work a flexible schedule including some weekends and holidays, if needed

PREFERRED EXPERIENCE:

  • 1 year of related experience and/or training
  • Knowledge of the transportation industry
  • Ability to adapt to various work assignment changes
  • Excellent interpersonal skills; ability to get along with diverse personalities
  • Strong attention to detail and follow-up skills with ability to identify and resolve problems
  • Ability to establish and maintain effective, collaborative work relationships both internally and externally