IT Desktop Support in South Corning, New York at AccruePartners

Date Posted: 9/1/2020

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

THE TEAM YOU WILL BE JOINING:

  • Fortune 500 manufacturing and technology organization with significant investment in R&D and Innovation
  • Rich history with over 150 years of significant growth and innovation
  • Expanding global footprint in North America, South America, Europe and Asia
  • Industry leader within all 8 divisions and leader in each
  • Known for growing talent internally and promoting internally

WHAT THEY OFFER YOU:

  • Culture: Highly collaborative, teamwork-oriented environment
  • Growth: Make an immediate impact in this high visibility role
  • Opportunity: Ability to drive change within organization with a focus on process improvement
  • Stability: Strong executive leadership team investing in its talent and elevating the global footprint

WHERE THIS POSITION IS LOCATED:

  • Corning, NY

WHY THIS ROLE IS IMPORTANT:

  • The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and (at times) remotely.
  •  Active Directory Administration
  •  Limited support for corporate mobile devices
  •  Familiarity with cloud applications (Box, Office365, etc.)
  •  Troubleshooting Cisco VPN connectivity
  •  Familiarity supporting Citrix connectivity
  •  Remediating Symantec Endpoint Protection
  •  Dameware remote connection/utilization
  • Altiris Deployment server utilization
  • Asset management skills
  • Internet Explorer and various browser(s) support
  • Installation/configuration of various Adobe products
  •  Installation/configuration of Check Point endpoint client software
  •  Printer/driver troubleshooting & installation
  • ServiceNow utilization
  • Cisco WebEx service support
  • Box user administration
  • Deployment/configuration of standard IP telephony
  • Hardware ordering/deployment

THE BACKGROUND THAT FITS:

  • Associates Degree (at least)
  • Hardware Experience (beyond imaging/deployment

Preferred:

  • CompTIA IT Fundamentals
  • CompTIA A+
  • CompTIA Cloud+
  • CompTIA Mobility+
  • CompTIA Network+
  • CompTIA Server+