IT Asset Support Analyst in Winston Salem, North Carolina at AccruePartners

Date Posted: 11/3/2019

Job Snapshot

Job Description

WHO OUR CLIENT IS:

  • A stable, privately held company in the energy sector with various locations throughout NC
  • One of the largest providers of Energy Solutions in the United States, with the senior management team fielding more than 150 years combined experience in the electric industry
  • Our client provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects and renewable energy projects


WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:

  • A strong stable role within a privately held industry leader
  • A strong code of conduct and company culture offers a family friendly environment that promotes internal growth coupled with work-life-balance

WHAT YOU WILL DO:

  • Performs day-to-day activities required to manage and maintain the accuracy of assets, such as receiving, storing, distributing, shipping, inventorying, and accounting for hardware and software assets
  • Coordinate and perform hands-on system modifications at the desktop level, including installing and upgrading software and hardware, implementing file backups, and configuring systems and applications
  • Identify and escalate issues, as necessary or required, to the appropriate support department and IT management
  • Work as part of a team to provide services to the end user community
  • Other tasks or responsibilities as assigned by management

HOW YOU ARE QUALIFIED:

  • 2+ years of related experience managing IT assets to include, delivery and staging, asset tracking, asset deployment, license management, and asset disposal
  • Excellent verbal and written communications skills
  • Strong customer service and communication skills
  • Able to proficiently analyze and document customer requirements of varying complexity
  • Highly self-motivated and directed
  • Proven problem-solving, analytical and diagnostic skills
  • Ability to manage multiple priorities and follow through on projects to completion