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General Manager in Aurora, CO at AccruePartners

Date Posted: 6/22/2018

Job Snapshot

  • Employee Type:
  • Location:
    Aurora, CO
  • Job Type:
  • Experience:
  • Date Posted:

Job Description


Since the late nineties, our client has been pioneering human performance for elite athletes, U.S. military special operations forces, innovative global corporations, large community and recreation centers. Our client designs and delivers health and performance game plans that guide people to achieve higher levels of success. Focused around its four pillars of Mindset, Nutrition, Movement, and Recovery, our client has supported:

  • 7 #1 NFL Draft picks, 134 1st Rounders and 675 all-time draft picks
  • 2014 World Cup champion – Germany
  • 93 total medalists at the 2012 & 2016 Olympics
  • Innovative Fortune 500 companies around the world
  • Individuals of all walks of life who are looking to live a healthy and performance-driven lifestyle


  • Known for its world-class atmosphere with cutting-edge technology and sweat-inducing workouts, our client designs and delivers individualized health and performance game plans to  achieve higher human performance
  • Culture: Puts people first and upholds fundamental values such as aiming high, working hard, and tackling any challenges 
  • Opportunity: Expose an entrepreneurial spirit in a fast-paced environment
  • Growth: Offer a variety of programs and tools to increase knowledge, skills and abilities to build a successful career


  • Aurora, CO


  • Hire, supervise, mentor and evaluate department managers (AGM, Fitness, Group Exercise, Membership Sales, Customer Service, Member Services and Retention).
  • Develop your site as a Center of Excellence, with multiple Subject Matter Experts, where other regional sites will send their staff for training.
  • Foster and manage quality relationships with client and site members.
  • Drive, track and report on key metrics regularly.
  • Complete P/L influence and control.
  • Drive integration between University department and medical wellness programming.
  • Support managers and membership by responding to emergent program and member requests, staff needs, scheduling and acting as marketing liaison for all fitness, wellness, aquatics, and membership recruitment/retention programs and strategies.
  • Ensure excellent customer service and customer responsiveness to both inside and outside constituents.
  • Understand and be committed to the mission and vision of the Center. Be knowledgeable about the Anschutz Center for Health and Wellness, its programs, services, and offerings. Be an advocate for the Center, its programs and team. 
  • Interact with client management on a daily/weekly basis to enhance communications and build a positive client/vendor relationship.
  • Develop department budgets and strategic business plan, and monitor for progress monthly as a part of client monthly operations updates as measured against annual goals for all departments.


Required Qualifications: 

  • Minimum of 5 years of General Manager Experience within the fitness industry, including overseeing Membership and Aquatics.
  • Bachelor’s Degree in fitness or business-related fields.

Preferred Qualifications:

  • Demonstrated success in increasing programming participation in both for profit and not for profit environments.
  • Medical wellness programming and/or University experience a plus.
  • Scheduling flexibility to work occasional evenings and weekends to support programming.    
  • Successful track record managing sales, personal/small group training, operations, group programming and customer service.
  • Excellent communication-both written and oral, leadership, interpersonal and supervisory skills.
  • Ability to anticipate, manage, and solve operational issues on a regular, and daily, basis.
  • Highly skilled in Google Docs, Excel, as well as proven ability to work with different CRM systems (i.e., CSI, Spectrum).
  • Outgoing personality, team builder, exceptional leadership characteristics.
  • Demonstrate professionalism and integrity throughout your career.