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Finance Shared Services Customer Succes Director in Charlotte, NC at AccruePartners

Date Posted: 9/14/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Charlotte, NC
  • Job Type:
  • Experience:
    At least 10 year(s)
  • Date Posted:
    9/14/2018

Job Description

THE TEAM YOU WILL BE JOINING:

  • $750M Manufacturer of high volume small parts utilized in the retail industry
  • Gorgeous new offices in Ballantyne/Indian Land Area
  • Leader in the industry who is both acquisitive and experiencing growth and change due to industry innovation

WHAT THEY OFFER YOU:

  • Ability to create a new shared services function pulling in accounting operations from other locations in the US to the HQ
  • Excellent benefits package
  • Significantly influence the process road map to get results for the organization
  • Build a team of manager’s and analyst from the ground up

WHY THIS ROLE IS IMPORTANT:

  • Direct the day to day shared service operations ensuring effective and efficient delivery of services, accurate and timely corporate/business requirements
  • Guides team, functions, and customer requirements in developing and managing the overall approach for procurement shared services with an emphasis on being highly efficient and customer service driven
  • Serve as the senior escalation point to resolve delivery issues and direct resolution
  • Create the PTP strategic roadmap with Management throughout the end to end process
  • Identify findings and develop recommendations needed to make significant operational decisions which affect efficiency and effectiveness of transactional environment
  • Responsible for compliance with Corporate policies and procedures
  • Coach and develop direct reports to address more complex issues/ exceptions/continuous improvement initiatives/leadership skills.
  • Prepares packages for the financial leadership of the organization

THE BACKGROUND THAT FITS:

  • 8+ years of Accounting experience with 2+ years in Shared Services management
  • 5+ years of management experience leading large teams in customer success or customer service environments driven by finance functions
  • Naturally exudes leadership and strong communications skills that demonstrate people management ability
  • Outstanding verbal and written communication skills, organizational skills, and the ability to prioritize and multi-task required.
  • Commitment to continuous improvement and project management