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Desktop Support in Corning, NY at AccruePartners

Date Posted: 1/24/2018

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We strive to provide comprehensive, quality and an affordable suite benefits. Our employees are eligible for Medical, Vision, Dental, Short Term Disability and 401K and other benefits. 

WHO OUR CLIENT IS:

  • Fortune 500 manufacturing and technology organization
  • Rich history with over 150 years of stable growth
  • Global footprint in North America, South America, Europe and Asia
  • Diversifying product and service portfolio while building a collaborative international culture 

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:

  • Culture: Highly collaborative, teamwork-oriented environment
  • Growth: Make an immediate impact in this high visibility role
  • Opportunity: Ability to drive change within organization with a focus on process improvement
  • Stability: Strong executive leadership team investing in its talent and elevating the global footprint 

WHERE THIS POSITION IS LOCATED:

  • Painted Post, NY 

WHAT YOU WILL DO:

  • Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment 
  • Install and upgrade equipment and software 
  • Identify recurring issues, document and escalate to appropriate personnel 
  • Represent technical bridge between technology groups and business units 
  • Make recommendations for improvement in processes and procedures 
  • Follow existing processes and use standard methodologies to carry out assigned tasks 
  • May be required to maintain inventory supplies
  • Participate on cross•technology teams
  • Performs other related duties as assigned by management 

HOW YOU ARE QUALIFIED:

  • Strong troubleshooting skills 
  • Proficient in hardware systems and component/peripheral replacement 
  • Active Directory familiarity 
  • Proficient in installation, navigation, and support of Microsoft Operating systems up to and including Windows 10 
  • Knowledge of mobile device operating systems such as IOS and Android 
  • Office (Word, Excel, Outlook Email and Calendaring, PowerPoint, Access) 
  • Documentation skills 
  • Good oral and written communication skills 
  • Problem solving skills 
  • Ability to work independently or as part of a team