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Customer Success Manager in Charlotte, NC at AccruePartners

Date Posted: 11/4/2018

Job Snapshot

Job Description

THE TEAM YOU WILL BE JOINING

  • Leading commercial real estate software as a service (SaaS) company
  • Start-up environment with collaborative teams
  • Company currently structuring for growth with expectations to continue expansion
  • Dedicated leadership with tenure in both the company and industry 

WHAT THEY OFFER YOU

  • Opportunity to break into the commercial real estate and private equity space 
  • Highly visible role that offers tremendous exposure and growth potential with clear path for career progression
  • Opportunity to work with a game-changing organization with potential to transform the commercial real estate industry
  • Career advancements opportunities who thrive on driving results  

WHY THIS ROLE IS IMPORTANT

  • Managing multiple client relationships through company software platform
  • Project Manage the onboarding of 15 – 25 clients through implementation stage
  • Prioritizing company workflows, and managing client project targeted launch dates
  • Identify client needs and expectations, providing appropriate solutions to ensure client resolve

THE BACKGROUND THAT FITS

  • 3+ years’ experience in Project Management or software implementation,
  • Bachelor's Degree in Business, Management, or related field
  • Experience working in a fast-paced environment 
  • Strong experience with Excel or Project Management Software
  • Ability to maintain and build strong customer relationships

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