Client Services Associate in Islandia, New York at AccruePartners

Date Posted: 11/17/2019

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology

WHAT THEY OFFER YOU:

  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

WHERE THE POSITION IS LOCATED:

  • Islandia, NY

WHY THIS ROLE IS IMPORTANT:

  • Evaluate, assess, and analyze applications for adherence to the regulatory required provisions of the USA PATRIOT Act to minimize risk and losses to the financial institution.
  • Evaluate account applications for possible fraud, credit risk, loss exposure, credit issues, and compliance.
  • Research the applicant and perform due diligence to verify Customer Identification Program (CIP) and Know Your Customer (KYC).
  • Follow up with applicants, internal partners, and/or external clients regarding missing information or clarification regarding the application at the discretion of an Application Analyst III or higher.
  • Promote loss prevention activities to minimize losses and act on potential losses in a timely and efficient manner.
  • Review client identification information against the available risk tools e.g. LexisNexis, credit reports, authentication tools, and various other validation systems and tools.
  • Review applications to ensure that applicant/New Account Team have made proper product and title selection.
  • Evaluate and decision deposit accounts and personal lines of overdraft protection.
  • Respond to telephone inquiries from customers relating to privacy, fraud, and other related concerns.

THE BACKGROUND THAT FITS:

  • High school diploma or equivalent required and 2 years of college preferred
  • Proficiency with Microsoft Windows and Office Suite (Outlook, Excel, and Word) required
  • Experience in a bank/financial institution, credit investigation, fraud investigation or law enforcement environment
  • Experience in BSA, KYC, CIP in accordance with USA PATRIOT Act regulatory programs
  • Exhibit attention to detail and a thorough review for clerical efficiency with strong analytical and research skills
  • Ability to work independently and think outside the box to make informed, risk-based decisions
  • Excellent verbal and written communication skills