Clerk I Account Set-up and Maintenance in Thorofare, New Jersey at AccruePartners

Date Posted: 11/7/2019

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Pharmaceutical Services Company
  • Awarded Top 20 Best Places to work in healthcare
  • Global presence in 50+ countries with $140B in revenue
  • Diversified organization servicing both manufacturers and providers within the industry

WHAT THEY OFFER YOU:

  • Culture: Dynamic organization offering a vibrant culture and opportunity for growth
  • Growth: High visibility role interfacing with key business leaders across organization
  • Opportunity: Work with a name brand company who is a proven leader in their industry
  • Stability: Dedicated leadership with stability and tenure

WHERE THIS POSITION IS LOCATED:

  • Thorofare, NJ

WHY THIS ROLE IS IMPORTANT:

  • Understands the different customer account structures and legal documentation required to establish new accounts
  • Ensures all necessary account documentation is received and validated in a timely manner
  • Present and explain documentation and requirements to customer
  • Works directly with customers to facilitate a smooth onboarding process
  • Serves as liaison between customer and ABC departments/teams
  • Provides onboarding support including reporting, status meetings and escalated issue resolution to Buying Groups, Group Purchasing Organizations, Third Party Administrators and other agencies as identified
  • Manages, tracks, and escalates key milestones and deliverables to ensure customer expectations are being met
  • Identifies risks to the onboarding timeline and takes appropriate action to escalate or resolve with minimal impact on customer go-live
  • Utilizes CRM tool to manage workload. Keeps CRM tasks up to date with notes and status
  • Performs related duties as assigned

THE BACKGROUND THAT FITS:

  • Requires experience in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelors degree program or equivalent combination of experience and education; normally requires a minimum of three (3) years equivalent experience
  • A successful candidate will have a demonstrated ability to build rapport and relationships with customers/business partners, a deep commitment to customer service, and strong interpersonal skills required to operate well in a team environment across multiple groups. Candidates must have the ability to complete work with minimal oversight