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Business Analyst/Retail Operations Service Analyst in Charlotte, NC at AccruePartners

Date Posted: 8/10/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Charlotte, NC
  • Experience:
    None
  • Date Posted:
    8/10/2018

Job Description

AccruePartners values our contract and consulting employees. We strive to provide comprehensive, quality and an affordable suite benefits. Our employees are eligible for Medical, Vision, Dental, Short Term Disability and 401K and other benefits. 

WHO OUR CLIENT IS:

  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:

  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

WHERE THE POSITION IS LOCATED:

  • Denver, CO; Charlotte, NC

WHAT YOU WILL DO:

  • Standardize communication protocols for SLAs
  • Project management
  • Problem solving
  • Influencing
  • Collaboration

HOW YOU ARE QUALIFIED:

  • Demonstrated ability to build relationships and credibility quickly and consult with key partners to collect, distill and analyze feedback on service quality
  • Excellent problem solving, project management, execution and change management skills
  • Ability to create process documentation and swim lane diagrams
  • Strong communication skills, with the ability to distill complex information into clear, concise content to be shared with senior leaders
  • High degree of competence using Microsoft PowerPoint and Excel
  • Experience working effectively with continuous improvement and/or project/program management