Senior Salesforce Systems Analyst in Chicago, Illinois at AccruePartners

Date Posted: 7/7/2020

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.


THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology

WHAT THEY OFFER YOU:

  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

WHERE THE POSITION IS LOCATED:

  • Chicago, IL 

WHY THIS ROLE IS IMPORTANT:

  • Responsible for the successful implementation of Salesforce.com CRM across multiple business channels.
  • Accountable for deliverables throughout all project life cycle phases (SDLC) from requirements documentation to release and delivery.
  • Provide detailed functional knowledge throughout the development process, with emphasis on translating needed business requirements into functional specifications. 
  • Maintain insight to current industry best practices and emerging Salesforce.com functionality, and how they can be applied.
  • Apply Salesforce.com expertise to configure and support Salesforce.com Sales and Service Cloud functionality
  • Assess the business requirements and processes and align them with salesforce.com in order to achieve the business goals.
  • Identify and design custom APEX development solutions
  • Work with team to document detailed functional specifications, workflow diagrams, data dictionaries, Salesforce.com configuration, and other required artifacts (SDLC)
  • Assist in the design and creation of Salesforce.com reports and dashboards
  • Partner with Quality Assurance team to document test plans and use cases, and participate in unit and integration testing as needed
  • Work with multiple project team members, including Business Analysts, Project Managers, Technical Leads, Developers, QA, and other System Analysts throughout each project.
  • Communicate process and system solutions to project team members and key business stakeholders
  •  Establish, interpret, execute and recommend modifications to policies. Ensure governance, compliance, and regulatory processes are followed.

THE BACKGROUND THAT FITS:

  • At Least 8-10 years of IT experience
  • At least 4-5 years’ experience supporting/deploying Salesforce.com
  • In-depth knowledge of Salesforce.com features and capabilities
  • Prior experience with large Salesforce.com implementations and migrations
  • Prior experience Integrating with AppExchange or external partner applications
  • Strong understanding of CRM concepts, processes, benefits, and applicability in the Sales, Relationship Management, and Marketing space
  • AGILE/SCRUM expertise
  • Comprehensive understanding of complex software and information technology solutions and ability to apply to client needs
  • Experience in business process definition, requirements definition, technology solution research and design
  • Strong interpersonal, oral, presentation, and written communication skills
  • Ability to understand end-audience needs and requirements
  • Financial Services experience is a plus