Salesforce Architect in Fort Mill, South Carolina at AccruePartners

Date Posted: 7/13/2020

Job Snapshot

Job Description

Job Description:

Senior Engineer / Application Architect leader in our Salesforce practice focused on User Experience, Design Thinking, leading requirements interpretation to solution options, creating lightweight prototypes to demonstrate solution concepts, and providing process, technology and people leadership within various team structures.   This role will actively lead and in many cases create design, build solution components, unit test, guide testing strategy and play an active role in ensuring quality thought the lifecycle of processes automated with technology.  

Position Specific:

Firm understanding of Salesforce Communities. 
•    Previously established and supported a Customer Community. 
•    Fluent in Salesforce Lightning. 
•    Extensive experience developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework. 
•    Experience with declarative development in Salesforce. 
•    Experience customizing Standard Objects and creating Custom Objects.
•    Experience customizing object page layouts and profile based layout assignment. 
•    Fluent in Apex. Extensive experience developing custom Apex Classes and Apex Triggers 
•    Fluent in Salesforce Query and Search Language (SoQL and SoSL). Must be able to speak to limitations of languages and differences between SoQL and SQL. 
•    Firm understanding of Salesforce Governor Limits, limit monitoring, and best-practices for limit-informed development. 
•    Experience developing Visualforce pages, Visualforce components and Customer Controllers. 
•    Understanding of UX and UI design principles. An eye for beautiful and intuitive user interfaces. 
•    Experience with Salesforce administration. Provisioning users, password resets, account freezing/inactivating. 
•    Developing Profile and Role hierarchies with Object and Field level security in mind. 
•    Developing Permission Sets Experience creating Custom Report Types and developing custom Reports and Dashboards. 

Job Requirements:

• Minimum of 2 years of Contact Center, Customer Service and/or Field Service experience
• Minimum of 2 years of experience in with a focus on Service Cloud and/or Field Service Lightning
• Minimum of 2 years of consulting experience
• Minimum of 3 years of requirements gathering and design experience, including process mapping and gap analysis
• Minimum of 3 years of functional understanding of leading CRM and Customer Service technologies including, Siebel, Pega, Oracle RightNow, or Microsoft Dynamics CRM

Preferred Skills:
• Certifications (3 or more) including Communities and Lightning
• Experience implementing Communities enterprise integration architectures
• Strong knowledge of architecture components - sales, service and marketing clouds
• Ability to define and communicate the “big picture” in terms of the solution (both functional and technical components) and break it down into smaller manageable work units
• Data modeling skills, Site taxonomy skills
• Familiar with user experience best practices
• Understanding of Contact Center, Customer Service and/or Field Service processes
• Good analysis and diagnosis skills
• Proven success in contributing to a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent leadership, communication (written and oral) and interpersonal skill
• Structured communication