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Performance Site Lead in Santa Clara, CA at AccruePartners

Date Posted: 9/13/2017

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Since the late nineties, our client has been pioneering human performance for elite athletes, U.S. military special operations forces, innovative global corporations, large community and recreation centers. Our client designs and delivers health and performance game plans that guide people to achieve higher levels of success. Focused around its four pillars of Mindset, Nutrition, Movement, and Recovery, our client has supported:

  • 7 #1 NFL Draft picks, 134 1st Rounders and 675 all-time draft picks
  • 2014 World Cup champion – Germany
  • 93 total medalists at the 2012 & 2016 Olympics
  • Innovative Fortune 500 companies around the world
  • Individuals of all walks of life who are looking to live a healthy and performance-driven lifestyle


  • Known for its world-class atmosphere with cutting-edge technology and sweat-inducing workouts, our client designs and delivers individualized health and performance game plans to  achieve higher human performance
  • Culture: Puts people first and upholds fundamental values such as aiming high, working hard, and tackling any challenges 
  • Opportunity: Expose an entrepreneurial spirit in a fast-paced environment
  • Growth: Offer a variety of programs and tools to increase knowledge, skills and abilities to build a successful career


  • St Paul, MN- JCC of St Paul


  • Main Position Responsibilities:

    • Manage daily operation function of the facility or facilities.

    • Manage and mentor staff to provide world class experience to our clients

    • Instructs, motivates, and assists clients in a safe, legal, moral, ethical manner to achieve their goals.

    • Motivates and assists Performance team with daily activities including but not limited to scheduling, coordinating clients, and program design

    • Ensure communication and alignment with Regional Performance Manager

      • Regular communication with Regional Performance Manager

      • Provide feedback from site team members to Regional Performance Manager

    • Oversee operational and staffing implementation at the site level 
    • Oversee direct site level staff responsible for the delivery of solutions

      • Responsible to follow EXOS methodologies and EXOS program design

      • Assure appropriate scheduling and staffing as per contractual obligations

      • Assist the Regional Performance Manager to train and develop site team members to implement programs that demonstrate impact in alignment with company and agreed upon client objectives to assure

        • Quality control of methodology

        • Program delivery consistency

        • Product and solution implementation

        • Troubleshooting to resolve operational issues 

        • Exceptional customer service delivery

      • Primary point of contact for site level staff for internal helpdesk issues with product/programs
      • Escalate site level internal helpdesk issues with product/programs to Regional Performance Manager
    • Conduct performance evaluations for site level staff and maintain performance evaluation documentation with assistance from Regional Performance Manager
    • Maintain and foster a positive site level staff community and culture
    • Evaluate designated site level operations and performance, as well as performance of site level staff in alignment with both company and client company objectives to ensure optimal outcomes
    • Support achievement of site level customer metrics
    • Participating in program planning and development, as well as design and/or carry out related research
    • Leading and/or participating in staff education covering all aspects of EXOS methodology
    • Perform all aspects of position held in a professional manner
    • Follow established policies and procedures of the company


  • Physical Requirements:

    • Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday. Also, the physical requirements of this job require frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily.

  • Basic Qualifications:
    • Possess at least three (2) years of strength coaching/personal training experience 
    • BA/BS Kinesiology or Sports Science or related degree
    • Currently hold industry certification, preferably NSCA-CSCS or NASM
  • Other Preferred Qualifications:
    • Knowledge and application of EXOS methodology, products, and solutions
    • Master’s Degree in Kinesiology, Sports Science, Rehabilitation or related field
    • Excellent presentation skills in both small and large group settings
    • Strong customer service skills where servicing the “client” is top priority
    • Energy and passion for helping others achieve their personal goals 
    • Must be able to work independently with little daily supervision
    • Excellent communication skills, both verbal and written
    • Experience teaching group fitness classes with emphasis on helping improve technique and ability
    • Excellent computer skills including Microsoft Office Suite or related products