Inside Sales Supervisor in Charlotte, North Carolina at AccruePartners

Date Posted: 11/28/2019

Job Snapshot

Job Description

WHO OUR CLIENT IS:

  • Financially healthy, solid company and very well established.
  • Services locations throughout the US.
  • Highly diversified divisions.
  • Top notch leadership and vision with outstanding reputation in Charlotte and in their industry.

WHAT THIS ROLE OFFERS YOU:

  • Exposure to a billion-dollar company 
  • Competitive Salary and Benefits (401k match, Health, Dental, Vision)

WHY THIS ROLE IS IMPORTANT: 

  • Supervise the team in their daily duties and support the Customer Care Management team
  • Effective management of team to include KPIs
  • Assist staff in resolving issues
  • Assist with the measurement of job performance based on clearly understood common goals
  • Collect and report monthly department statistics and assist in evaluating the teams' productivity
  • Coordinate training and ensure compliance with all department processes and procedures, corporate policies, and relevant government regulations
  • Other duties assigned as needed

THE BACKGROUND THAT FITS: 

  • Bachelor's Degree preferred, or, industry experience of 5 years
  • Minimum of 5 years industry experience or on the job and in house training
  • Ability to effectively plan, organize, communicate, and delegate
  • Good communication and math skills (abstract reasoning)
  • Problem solving skills and ability to multi-task
  • Working knowledge of MS Excel, Word, PowerPoint, SURI, and general office equipment
  • Must be able to work any required hours
  • Must be able to work under minimum supervision
  • Occasional Traveling may be needed