Digital Order Specialist in Charlotte, North Carolina at AccruePartners

Date Posted: 11/21/2019

Job Snapshot

Job Description

THE TEAM YOU WILL BE JOINING:

  • $6 Billion dollar market Leader with national presence in the services industry
  • Fortune 500 company operating over 900 locations across North America, employing 14,000 people
  • Forward thinking organization committed to implementing cutting edge technology and resources to support growth

WHAT THEY OFFER YOU:

  • Executive Leadership that is highly engaged offering both experience and knowledge
  • Dynamic employees with great moral, low turnover and growth opportunities
  • Great opportunity to contribute at both strategic and tactical levels
  • Excellent benefits and work environment – company voted one of America’s Top Employers

WHAT YOU WILL DO: 

  • Assist customers with sales and service inquiries through:
    • Email
    • Chat
    • Online ordering platform
  • Advocate for customers and partner with compnay field employees to facilitate reservations, quotes, and service inquiries
  • Identify and qualify an equipment request to ensure it will meet customer's requirements
  • Using available resources source requests for various departments and employees.
  • Negotiate rental rates for equipment rentals in accordance with pricing policies and procedures


HOW ARE YOU QUALIFIED: 

  • Bachelors Degree Preferred, but not required 
  • 1-2 years Customer Service Experience
  • Strong verbal skills and ability to speak clearly and articulate
  • Excellent oral and written communication skills
  • Data entry skills-40 wpm
  • Proficiency in Microsoft applications
  • Bilingual preferred
  • Reliable and dependable