Desktop Support II in Shelton, Connecticut at AccruePartners

Date Posted: 11/30/2019

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

THE TEAM YOU WILL BE JOINING:

  • Fortune 500 Company
  • World leader in commercial data and insight
  • Constantly expanding the size and improving the quality of their global database; currently exceeding 280 million businesses worldwide
  • Focus on valuable relationships allowing customers to succeed

WHAT THEY OFFER YOU:

  • Culture: Energetic, forward thinking individuals, passionate about compliance, risk assessment and management
  • Growth: Partake in a learning program with robust curriculum that will enhance the value you bring to your team and the company
  • Opportunity: Extensive international network with offices on five continents
  • Stability: A storied and commanding brand with almost two centuries of experience

WHERE THE POSITION IS LOCATED:

  • Shelton, CT

WHY THIS ROLE IS IMPORTANT:

  • Provide support of all desktop personal computers and related equipment and to ensure that all employees have the appropriate tools to perform their job function.
  • Be sure user tools are kept in working order and, where necessary, repaired with the minimum of user disruption.
  • Meet face to face with end users in a hands-on manner.

THE BACKGROUND THAT FITS:

  • Undergraduate degree or vocational certificate, or 2 years of experience in information systems, preferably in a technology environment.
  • Be able to exercise a high degree of discretion and independent judgment.
  • 2-3 years desktop/desk-side support with exceptional customer service.
  • Knowledge of Operating Systems, Microsoft Office Suite and Software Applications.
  • Extensive experience troubleshooting software applications
  • Experience with Active Directory administration