Credit & Collections Spec 1 in Norcross, Georgia at AccruePartners

Date Posted: 8/9/2019

Job Snapshot

Job Description

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

THE TEAM YOU WILL BE JOINING:

  • World’s leading provider of claim management services
  • Offers solutions for everything from large scale losses to short term claims
  • 700 offices and 9000 employees worldwide
  • $1 billion + global organization

WHAT THEY OFFER YOU:

  • Culture: A diverse workforce of employees with the common goal to succeed
  • Growth: Grown from a small regional operation to one the world’s largest providers of claims management solutions
  • Opportunity: Expansive global network serving more than 150 countries
  • Stability: Possesses the largest, most experienced team of strategic loss managers and technical adjusters

WHERE THIS POSITION IS LOCATED:

  • Norcross, GA

WHY THIS ROLE IS IMPORTANT:

  • Actively involved with client contract compliance and invoice review.
  • Department liaison for branch offices, and clients; providing direction for answering A/R and Collection questions, and solving problems.
  • Knowledgeable in all aspects of US Property and Casualty Accounts Receivables and Collections.  This includes branch involvement with contract compliance, invoices, statements, payment application and credit memos. 
  • Assures all functions are maintained on a timely and accurate basis.
  • Continual interaction with branch office employees to exchanging information on Client A/R and collection matters; and provides recommended solutions.    
  • Handles all branch and client inquiries in a prompt and gracious manner.
  • Provides friendly, professional service to all customer accounts and co-workers.
  • Maintain and actively improve knowledge of Lotus Excel, Word, and PowerPoint; and all billing systems generating client invoices.
  • Continually involved with branch employee and co-worker training for all billing systems.
  • Support and assist with Accounts Receivable and Collection functions.
  • Actively involved with client contract compliance and invoice review.
  • Monitors and involved with responding to correspondence from branch offices and clients.
  • Develops tools, training and involved with completing analyses to answer client requests.
  • Resolves billing inquiries and problems.
  • Assists department manager with monitoring branch receivables. 
  • Follows up on aged accounts receivable.
  • Generates monthly A/R Reports for department manager.
  • Assists branch office personnel and clients with answering client inquiries.
  • Continually evaluates collection processes and provides recommendations for receivables and collections betterment.
  • Involved with branches to improve accountability and collection of account balances.
  • Performs other duties and participates in special projects as requested.
  • Understand and abide by the Employee Handbook, and Departmental procedures.

THE BACKGROUND THAT FITS:

  • Good verbal and written communication skills.
  • Detail oriented.
  • Excellent organizational ability.
  • Personal computer skills--word processing and spreadsheets.
  • Ability to manage multiple projects against deadlines.
  • Strong telephone etiquette and diplomacy skills.
  • Ability to deliver positive, measurable results.
  • Ability to collaborate on a team with excellence, dignity and respect.
  • Ability to persevere in any situation.
  • High school diploma with additional post-secondary schooling preferred or an equivalent combination of education and experience.
  • Previous experience in a corporate accounting or billing department.

Required Skills: 

  • Accounting
  • Accounts Receivables
  • Billing
  • Billing Systems

Additional Skills:

  • Business Analysis
  • Clerical
  • Clerical Administrative
  • Collections
  • Data Analysis
  • E3
  • General Business
  • Invoices
  • Microsoft Office
  • Peoplesoft
  • Quantitative Analysis
  • Receivables
  • Telephone
  • Training
  • A/R
  • Credit
  • Credit Scores
  • Dso
  • E-Carrier
  • Finance
  • Marketing Analysis
  • Microsoft Excel
  • Microsoft Word
  • Process Improvement
  • Property and Casualty Insurance
  • Risk Management

Languages:

  • English – Speak, read, write